01. Introduction
Heritage Cupola Company Edinburgh ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we look after your personal data when you visit our website, enquire about our services, or contract us for heritage restoration work, in accordance with UK data protection regulations.
02. Information We Collect
To provide our specialist services, we may collect, use, and store different kinds of personal data. This primarily includes Identity Data (first name, last name), Contact Data (billing address, property address, email address, telephone numbers), and Visual Data (photographs, drone footage, and structural surveys of your property required to accurately assess and quote for restoration work).
03. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use your data to respond to your enquiries, provide accurate project estimations, perform the restoration contract we are about to enter into or have entered into with you, and to manage invoicing and payments.
04. Data Sharing & Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes. We may share your data with trusted third parties who assist us in operating our business or servicing you, such as specialist scaffolding contractors or material suppliers, provided those parties agree to keep this information confidential and secure.
05. Data Retention & Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or ongoing warranty requirements related to our craftsmanship.
06. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access to your personal data, request correction of any incomplete or inaccurate data we hold about you, request erasure of your personal data, and object to the processing of your data.
07. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact our team. We aim to respond to all legitimate privacy enquiries within one calendar month. Any updates to this policy will be posted directly to this page.